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ISBN 9782874034725 - Bestelcode 208172006
Social Technologies in Business (ePub)
€ 20,99
Online product

Connect, Share, Lead (ePub)


Prologue: The Mandarin Oriental
Foreword: Lee Bryant
How to squeeze the juice out of this book
A kick in the butt: Why you should not promote social

  1. Ideas
  2. Tools
  3. Methods
  4. Case Studies

Our international team of co-authors
Blogs, books and podcasts that inspired us

Lee Bryant (UK) is passionate about using social technology to put humans front and centre of the way we do things in the twenty-first century, and believes social networks, not bureaucracies, are the organising principle of the digital era. He co-founded Headshift in 2002 to investigate new uses for social technology inside companies and organisations, which became a leading international social business consultancy and was acquired in 2009. In 2013, he co-founded Post*Shift to explore the intersection between new social technologies and new thinking on the structure, culture and practice of work, with the aim of creating organisations fit for the twenty-first century, and also Shift*Base to produce learning content and tools.

Damian Corbet (UK) has 20 years experience in public relations and communications, with a focus on business-to-business (B2B) markets. His work with senior B2B leaders led him to realise that there was a glaring lack of understanding about the potential of social networks for their and their organisations' development. This led him to create The Social C-Suite, which aims to educate and inspire senior leaders about the power of social media. He regularly interviews CEOs from across the world about their use of social media and is now writing a book on the subject. Damian is also a respected speaker and has shared his ideas about social leadership at the Social Branding Summit in Istanbul and C&IT Live in London.

Isabel De Clercq (Belgium) is passionate about the vibrant interaction between people, brands, social technologies and organisational change. She enjoys delivering a positive message about technologies in general, and about social initiatives in particular.

Isabel supports organisational transformation through social initiatives (keynote speeches, awareness sessions and workshops). She is a crusader against Digital Detox and an evangeliser of Working Out Loud. Isabel works as Sparkle Architect and Trend Catcher at Wolters Kluwer Belgium.

Veerle Eylenbosch (Belgium) is a Technical Service Engineer at Daikin Europe N.V. After several years of pure technical product support, she shifted over to the area of Service Projects. In this new function, she's constantly searching for improvements that can make the Daikin Service Organisation excel. She believes in the power of people, which was one of the drivers to set up a pilot social business collaboration platform, bringing Service experts at headquarters and in the European, Middle East & Africa region closer together.

Ragnar Heil (Germany) works at Microsoft Corp. as Partner Channel Lead for Office 365, covering Germany, Austria, Switzerland and Italy. He has studied Educational Science and Sociology in Heidelberg, Germany (MA), and is member of the Senate at the Professional Association of German Sociologists. He is founding member of the Working Out Loud Community and the Responsive Organisation Movement in Germany. He has published two books on educational science and has contributed to several books with articles about social intranets, digital business and brand ambassadors as guides in the information age. He is passionate about social media, improving business collaboration and reinventing productivity.

Working in different teams at the Belgian KBC bank on process related topics, Geert Nijs (Belgium) became passionate about the possibilities of social collaboration. He shifted from being a formal process thinker towards an “employee of the future” embracing new, social collaboration tools. “This shift wasn’t only about giving up the search for control, it was about completely reinventing myself and opening myself to this new world.” Geert successfully enforced Hans de Zwart’s (Shell) social experiment at KBC, and today he gives talks about this topic at seminars and organisations. Previously involved in different network organisation and community building initiatives at KBC, Geert now works as a Learning Architect for the corporate L&D department at KBC. He also advises other companies in their social collaboration journey.

Paul Miller (UK) is CEO and Founder of the Digital Workplace Group (DWG). His book, The Digital Renaissance of Work: Delivering digital workplaces fit for the future (co-authored with Elizabeth Marsh), was shortlisted for the CMI Management Book of the Year 2016 Award. Paul's previous book was The Digital Workplace: How technology is liberating work.

He has given many talks on the digital future of work for organisations including Microsoft, IKEA, Google, Accenture, Harvard Business Review, Cisco, European Commission, Adobe and Oxford University. He was a Judge for the Duke of York’s Inspiring Digital Enterprise Awards. Paul is Executive Producer of the 24-hour global digital experience Digital Workplace 24 and also hosts industry podcast “Digital Workplace Impact”.

Portrayed in Forbes as “driving some of the most award-winning and buzz-worthy employee initiatives at Sanofi Pasteur”, Céline Schillinger (US) directs Innovation and Engagement for Global Quality at Sanofi Pasteur. A leader in collaborative projects for business and organisational transformation, Céline has earned many awards for her innovative engagement initiatives in the pharma world. One of the 40 Women to Watch Over 40 (“Women who are reinventing, and disrupting, and making an impact”); French Businesswoman of the year (2013); a blogger and a TEDx & BIF Summit speaker. Céline is passionate about people-centric innovation to modernise the business environment and increase performance.

Simon Terry (Australia) provides consulting, advice, speaking and thought leadership to global clients through his own consulting practice, and as a Charter Member of Change Agents Worldwide – a network of progressive and passionate professionals, specialising in Future of Work technologies and practices. The focus of Simon’s practice is assisting organisations to transform innovation, collaboration, learning and leadership. Digital transformation and the future of work require purposeful, agile and collaborative teams, with all members able to lead responses to customer needs and market opportunities. Simon has been recognised as a Microsoft Most Valuable Professional in Office Servers and Services for his work on collaboration adoption.

Christophe Vanden Eede (Belgium) has change written all over his career. After his studies in Law and general management, he started at Electrabel (now ENGIE), a Belgian electric company, to help shift the mindset from servicing delivery points to servicing customers. Later, he joined the HR department to build the employer brand and set up a channel strategy for the sourcing of new recruits. This is where he got the digital microbe. After 5 years he became L&D manager and set out to implement a new learning culture. He also participated in a project to help boost digital transformation, first for Belgium and later for all European units. In January 2016 he became Chief Learning Officer at ENGIE (Benelux), and since 1 May 2017 he is the Director of Talent Management for the Telenet Group.

Jan Van Oudendycke (Belgium) is a highly accomplished senior-level manager with proven success in managing power generating assets to enhance safety, productivity and profitability. He has international expertise in managing new and established coal-fired, gas turbine and renewable plants.

Today he is the Director of Knowledge Management at ENGIE, an international energy and services company with headquarters in Paris. He implemented a global collaboration platform that allows all employees to be connected in the digital workplace. He is an expert in knowledge management adoption and change.

He is a highly appreciated speaker at international conferences dealing with collaboration and communities (e.g. “Intra.NET Reloaded” in London, and “Social Business Collaboration” in Berlin).

Mathias Vermeulen (Belgium) is founder of Winston Wolfe - Innovative HR Solutions, co-founder of Dutch & Dillon, and a trainer at Kluwer Opleidingen. Mathias lives, eats, sleeps and works on the edges of Learning and Technology and is truly passionate about the way people learn in this fast-paced era.

Mathias is a regular speaker at national and international L&D conferences like DevLearn and Learning Solutions on topics ranging from learning tools for wearables to kickass onboarding programs. Mathias also hosts the annual #LearningTechDay conference in the beautiful city of Ghent. And all this in a juicy West Flemish accent.

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